IDIS Gold Standard
Solutions Directory
IMRG member
GSI Commerce
Unit 26 Broadgate, Oldham Broadway Business Park, Chadderton, OL9 9XATel: 0161 3327900
Fax: 0161 3327901
Email: curious@gsicommerce.eu
www.gsicommerce.eu
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
GSI Commerce offers solutions appropriate to the IDIS Gold standards below. Please hover over headings to view details:
WEB BROWSING section
1. At what stage do you advise customer of product availability?
Stock Management | Web browsing
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Fulfilment Management | Web browsing
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Information Management | Web browsing
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Website Content | Web browsing
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
2. How do you make your headline delivery options visible and clear as part of the product offering?
Delivery Service Selection | Web browsing
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Information Management | Web browsing
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Website Content | Web browsing
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
3. How do you make sure that delivery terms and conditions are clearly signposted?
Website Content | Web browsing
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
4. How do you make sure that customers are aware of their responsibilities when receiving deliveries, particularly regarding 'safe place' and signature requirements?
Website Content | Web browsing
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
BUYING section
5. Once the customer has selected his/her product/s, how do you offer a range of delivery speeds and timed delivery services appropriate to the customer's particular circumstances, and to the content of the basket and the delivery location?
Delivery Service Selection | Buying
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Information Management | Buying
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Website Content | Buying
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Alternative Delivery / Collection Locations
Alternative Delivery / Collection Locations | Buying
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
6. How do you cater for customers who may not be able to be at home to receive the delivery?
Alternative Delivery / Collection Locations
Alternative Delivery / Collection Locations | Buying
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
7. Do you provide the facility to accept customers' delivery requests (even after check-out and prior to delivery)?
Information Management | Buying
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
8. At what point do you summarise the customer's delivery selection and associated customer responsibilities (including signature requirements) and delivery conditions?
Website Content | Buying
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
9. When do you confirm the delivery charges?
Delivery Service Selection | Buying
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Information Management | Buying
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Website Content | Buying
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
10. At what point do you advise the customer when you expect the goods to be delivered?
Delivery Service Selection | Buying
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Information Management | Buying
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Website Content | Buying
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
11. What does your confirmation of the customer's order include?
Website Content | Buying
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Customer Communications | Buying
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
IN TRANSIT / AT DELIVERY POINT section
12. How do you keep the customer informed about the progress of their delivery?
Carrier Management | In transit / at delivery point
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Information Management | In transit / at delivery point
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Website Content | In transit / at delivery point
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Customer Communications | In transit / at delivery point
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
13. How do you provide access to track and trace information (where tracking option is provided by the customer's selected delivery option)?
Carrier Management | In transit / at delivery point
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Information Management | In transit / at delivery point
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Website Content | In transit / at delivery point
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Customer Communications | In transit / at delivery point
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
14. If despite your best efforts first delivery failed, how do you arrange 're-delivery' for the customer?
Carrier Management | In transit / at delivery point
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Information Management | In transit / at delivery point
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Alternative Delivery / Collection Locations
Alternative Delivery / Collection Locations | In transit / at delivery point
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
RETURNS section
15. How do you provide your customers a convenient way to make returns?
Service Selection | Returns
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Information Management | Returns
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Customer Communications | Returns
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Alternative Delivery / Collection Locations
Alternative Delivery / Collection Locations | Returns
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
16. How do you provide your customers with confirmation of return?
Carrier Management | Returns
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.
Customer Communications | Returns
GSI Commerce indicates that it has solutions under this heading.
General company description:
GSI offers eCommerce, multichannel retailing and interactive marketing on a modular basis or as a complete service.